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FAQs Do you offer private label? At this time we do not offer private labelling but we do offer products with no label so that businesses may add their own. You can find our “no label” products here: https://www.charmedsoakco.com/privatelabelready Does Charmed Soak Co handcraft every product offered? Absolutely! All of our products are handmade in Greenville, SC. What is your average production time? Our average production time is 4-7 days with an additional 2-5 days for delivery. This time may increase during our high volume season. I already have a Faire account, do you sell on Faire? Yes! Here is the link to our Faire account: https://charmedbathandbody.faire.com Do you ship outside of the United States? We no longer ship internationally here on our site but we do on Faire. Do you offer volume discounts? Yes, our volume discounts start at 500 units per product type. We would be happy give you a quote for larger orders, please reach out to us via our contact form. Do you take custom orders? At this time we do not take custom order requests. Do you accept resale certificates for tax exemption? Yes, we accept resale certificates for sales tax exemption. Are your products phthalate free? Yes! In fact, our products are phthalate free, paraben free, mineral oil free, and cruelty free. What is the shelf life of your products? Our bath products are best used within 6 months. How should I store my products? Keep them in a cool, dry place away from humidity and direct sunlight. What is your refund/return policy? Our refund and returns policies can be found here: https://www.charmedsoakco.com/shipping-returns

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